Paper Title
EMPLOYEE ENGAGEMENT STRATEGIES AND ORGANIZATIONAL PERFORMANCEAbstract
The study utilized both quantitative and qualitative approaches, employing descriptive and explanatory research designs. The data collection was done through a case study involving both qualitative semi-structured interviews and observations with professionals within haulage firms. An important finding of this study is that each component of the performance management cycle can, to various extents, be supported by game elements to drive employee engagement within the performance management process. The purpose of the study is to know the importance of employee’s engagement towards the performance of the employee and organization for its development. The model created was thereafter configured to the work situation of a truck driver, in order to illustrate how employee engagement can be promoted within haulage firms. It has also been found that this model can be adapted to different work situations on the basis of the appropriate style of management control and a means-ends analysis of the constituent game elements that underlie the model. A central aspect of this operation is to ensure that employees are engaged and committed to their work, their organization and its goals. The employee engagement practices in an organization have increased as the companies tend to work with a global workforce.
KEYWORDS : employee’s engagement, global workforce, employing descriptive, qualitative semi-structured interviews, qualitatively and quantitatively.
